If you are trying to login into UI Online and last had a claim prior to, if we have your phone number or email Multi-Factor Authentication (MFA) will be enabled.More infoįor Reset your UI Online password as a claimant Note: If you no longer can access any of the Verification Methods or if we do not have your contact information on file, you will need to contact the DUA Call Center at (877) 626-6800 to confirm your identity. Note: If your last unemployment insurance claim was filed before, you will get the WebCert User or TeleCert User logon screen and will need to follow the instructions starting on of this document. The password must be at least 8 characters long, contain at least 1 uppercase letter, 1 lowercase letter, 1 number and 1 symbol.Īfter saving your password, you'll be automatically logged in. After verification, the next page will appear automatically.Īfter successfully completing the MFA verification process, you will need to set a new password. Answer your phone when it rings and enter this PIN when prompted, followed by # key. If verifying by voice call, a random PIN will be given to you on the Account Verification page.Enter the received code on the Account Verification page and click Next to continue.Click the link in the received message, follow the instructions, and the next page will appear automatically, or.If verifying by email or text message, you can either:.Choose your preferred Multi-Factor Authentication (MFA) verification method, based on the options provided, to receive your authentication code.When prompted, enter your Social Security number twice.Check off the acknowledgement box that says, 'I have read and understand the information above.'.This document has step-by-step instructions to reset your password.

Social security login information